We are delighted that you have received an accommodation voucher for Apogee Boutique Hotel & Spa. To ensure a seamless and memorable experience, kindly take note of the following terms and conditions:
1. Voucher Validity
This voucher is exclusively valid for accommodation at [Hotel/Property Name] until the expiry date indicated.
Once expired, the voucher will no longer be accepted, and extensions cannot be granted.
2. Reservations
Advance reservations are essential and are subject to availability at the time of booking.
The unique voucher reference must be provided when making a reservation and presented upon arrival.
3. Exclusivity
This voucher is non-refundable, non-transferable, and may only be redeemed by the guest(s) specified.
It may not be exchanged for cash, nor combined with other promotional offers, packages, or discounts.
4. Peak Periods
Vouchers are not redeemable during peak seasons, festive periods, or special event dates, unless expressly stated otherwise.
5. Cancellations & Amendments
Once a reservation has been confirmed using the voucher, our standard cancellation policy will apply.
Should a guest cancel outside the permitted timeframe or fail to arrive, the voucher will be considered redeemed in full.
6. Inclusions & Additional Charges
Unless otherwise specified, this voucher entitles the bearer to accommodation only.
All additional services—including dining, beverages, spa treatments, transport, and other incidentals—will be billed separately and settled prior to departure.
7. Loss or Theft
Vouchers must be safeguarded as they will not be reissued if lost, stolen, damaged, or defaced.
8. Hotel Rights
[Hotel/Property Name] reserves the right to decline voucher redemption if the voucher is invalid, expired, or suspected to have been obtained fraudulently.
Terms and conditions are subject to change without prior notice, ensuring the preservation of service excellence.
